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To access the content stored in the cloud for another device, you have to sign in to My Verizon using that device's username and password. You can't view the cloud content for all of the devices on your account at once, even as the Account Owner. Single-line storage: When you access your Verizon Cloud account, you can only see the content uploaded by or synced with your line.You can't access content uploaded from any other user sharing your storage plan, unless they put it in the shared folder.

Unlimited or 2 TB shareable storage*: You can access and manage all content uploaded from any compatible device signed in with your username and password.

That depends on which type of storage plan you have: If you have any questions, contact us at 80.

Allow camera, location, photos, contacts, notification permissions and finish setup.

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Search for Verizon Cloud > Download app > Open Verizon Cloud.

Tap Delete App, then tap Delete to confirm.

The app automatically syncs your content.

If a 'Complete my profile' message shows, tap Not now.

If 'Setup' shows, choose the content you want to sync.

This ensures you have a copy of all of your current content if anything happens to your phone.

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But, if you want to do a full re-sync of the content on your phone to Verizon Cloud, follow the steps below. Verizon Cloud automatically syncs newly-added content on your phone. If you need more help, you can contact us. Or you can change to a different Cloud plan through your Add ons & apps in My Verizon. You can cancel your Verizon Cloud service at any time without any termination fee through the Verizon Cloud app. Added protection with the Verizon Cloud desktop app - You get a continuous, comprehensive backup solution for any eligible computer.

Sharing your storage with up to 4 other people - The family and friends you invite to share with don't have to be members of your Verizon account.

This discount wasn't available with the Shareable 2TB service plan.Įnhancements: The 2 TB Verizon Cloud plan includes enhanced features:

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That means, after the first free month, your new plan cost is $9/month.

Cloud subscriptions can be managed or canceled at any time by the Verizon Account owner or manager.Īs an older plan, the Shareable 2TB plan doesn't provide the discounts and enhancements that our new Verizon Cloud 2 TB plan provides.ĭiscounts: When you have our 5G Get More or 5G Do More mobile phone plans, you can get a $5.99/month discount for the Verizon Cloud 2 TB plan.

The Verizon Cloud app's Settings section allows the owner of the Verizon Cloud storage shareable plan (2TB or Unlimited) to review or add/delete users.

When a new Verizon Cloud Unlimited Plan is added to your account, Verizon will immediately add users to any shareable Unlimited Cloud subscriptions that have open invite spaces in order to provide you the maximum value on your subscription, up to a maximum of five users per subscription, at no additional charge.

Each line can only be subscribed to one storage option, either shareable or individual storage.

The benefit of the Unlimited Plan is that it offers more to each user with unlimited storage up to 5 users. The 2TB Cloud Plan offers 2TB in total of storage capacity for up to 5 users. They can't be shared with other people, even other lines on your Verizon account. All other storage options are for a single mobile line only. The Verizon Cloud 2 TB and Unlimited Cloud storage options can be used up to 5 people per subscription with an unlimited number of compatible devices, including devices that aren't on your Verizon account. *This plan is no longer available to add to your account. Note: Verizon Cloud can't be added to a business account, but contacts will be backed up for free.

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Windows: Windows 10 version 1903 or higher.

Apple iOS: Versions 12.x, 13.x (iPad 13.x) or higher.

To be compatible with the Verizon Cloud app, your mobile devices must have: (Verizon Cloud 600 GB is not available for 5G Home Internet customers.)

If you have the 5G Home plan, you can buy Verizon Cloud Unlimited or Verizon Cloud 2 TB through your Add ons & Apps in My Verizon.

5G Home Internet - Verizon Cloud Unlimited, a $19.99/month value, is included with 5G Home Plus.

500 GB Verizon Cloud storage is included with Above Unlimited.*.

600 GB Verizon Cloud storage is included at no charge with 5G Get More and 5G Do More.

Verizon Cloud is included with these Verizon plans:

If you're a Verizon customer, you're eligible to sign up for Verizon Cloud.

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